Regus Group Plc is the world’s leading provider of professional ready-to-use workplaces. The Regus Group Network includes 1000 business centres in 75 countries. Regus employs nearly 4,000 persons and serves more than 200,000 customers worldwide. Each Regus centre includes a mix of offices, meeting rooms and common areas (copy-point, cyber café, kitchen…). For our business center Copenhagen City we are currently seeking a:
Customer Service Representative
Reporting to the Center Manager, the Customer Service Representative is responsible for:
- Delivering Regus Customer Service Standards to all Regus Clients
- Acting as point of contact for all internal client requests
- Meet, greet and take client calls to Regus Standards
- Up sell Regus Products and Services
- Ensure Centre Facilities are clean and to Regus standards at all times
- Ensure clients requirements are met
- Order catering from suppliers and delivering to clients
- Provide secretarial and concierge services to clients
- Deal with post; outgoing mail and faxes for clients
- Take bookings for meeting rooms from clients
- Ensure meetings rooms are set up with correct equipment
- Liaise with clients for all telecom and IT requests
- Report faults and maintenance issues
Applicants should have a first customer service experience in a dynamic environment, a good working - knowledge of Microsoft Office, an excellent time management and prioritization skills.
Salary according to qualifications.
Candidates should be fluent in Danish and English.
Interested in this dynamic position? Please send your application (CV + cover letter)
in English to emea.srn.recruitment@regus.com. |
