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AsiainfoDK 发表于 2019-7-30 10:48:04 | 显示全部楼层 |阅读模式

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Job title / position:         IT Application Operation Engineer
Area / department:         AsiaInfo EMEA Delivery & Operation BU
Account         Telenor Denmark Operation Service
Work location:         Aalborg, Denmark
Date:         01.08.2019
Job overview:        
• Responsible for continuous operation and maintenance of Telecommunication IT Applications in Telenor Denmark project.

Reporting to:         IT Application Operations team leader

Key responsibilities and deliverables:        
• Responsible for handle the BSS Ecosystem related Operation Tickets in End-to-End lifecycle. Determines the jurisdiction of the tickets, accepts the ticket, rejects the tickets and forwards the ticket to the responsible person or group.
• Emergency technical support in Operate and maintain business critical production system.
• Responsible for managing of the system configurations
• Responsible for tracking and management system problems, troubleshooting
• Participation in publishing automation and integration of continuous integration tools and platforms
• Monitor the alarm management for BSS Ecosystem and underlying data
•  Develop and maintain the operating-and system documentation
•  Is acquainted and applies the ITIL processes
•  Capable to give On-Call Duty
•  Take part in the expansion of the knowledgebase

Key performance indicators :Align to operation service level agreement in project.
Requirements:        
•  1-3 years business critical system technical support experiences.
•  Bachelor’s degree preferable from Telecommunication/IT/Computer Science/Engineering area
•  Experience in system operation and maintenance of Red Hat Linux systems
•  Experience in system operation and maintenance of MySQL systems
•  Familiar with WEB middleware technologies, including the management of Tomcat, Jboss and other applications (configuration)
•  Capable to work under pressure
•  Fluent in English, both written and verbal. Danish and Chinese speaking are preferred.
•  Able to accommodate to various working and cultural environments

Company Information         http://www.asiainfo.com
contact         asiainfo@asiainfo.eu
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